The breakfast buffet was exceptional, with plenty of options and made-to-order omelets.

I encountered rude reception staff and the noise levels from outside were quite disruptive.

The coffee machine and kettle provided in rooms add a nice touch for those late-night cravings. Free parking available, which is a bonus for those driving in.

Staying in the basement can be a real downer. dark, damp, and a tad spooky. Noise from outside the room is a persistent issue, particularly with car doors slamming and conversations blaring right outside. Several rooms lacked basic items like coffee capsules and toiletries, leaving guests scrambling. Housekeeping fell short on cleanliness too, with unwashed utensils and not properly sanitized washrooms. The restaurant service dragged on for unreasonable lengths, with wait times pushing close to an hour for dishes that eventually lost their appeal.

Chur, the location was sweet as for getting back to Munich airport, but we struggled a bit at check-in. The spa area could've been bigger—felt cramped when busy as.

Consider asking for a coffee capsule replacement during your stay.

perfect base for strolling through ulm's charming spots

i had a lovely stay enjoying the comfortable bed and generous breakfast options, which filled me with energy for my city explorations, as it was just a short stroll to landmarks like the historic ulmer munster and the beautiful friedrichsau park, perfect for unwinding after a day of wandering.

I stayed in a Comfort Double Room Plus and the service was remarkable! The breakfast buffet was really good, with plenty of choice including freshly made eggs and omelets. The room was tidy, quiet, and even had a coffee machine with a kettle, perfect for late-night cravings.

No air conditioning.

Couple looking for some peace

The room was clean and had a nice little balcony which was a surprise for us. The breakfast buffet was really lovely, had plenty options, and we appreciated the effort the staff put into keeping it organized.

It wasn’t inexpensive but I think it was acceptable considering the overall experience.

The breakfast buffet was lovely, with a great variety of fresh options, but our room felt cramped and lacked adequate air conditioning.

pleasant stay with a few minor quirks

The rooms were spacious and offered a beautiful view of the valley, which was a delightful surprise during my stay. the ample parking space made it easy for me to access my vehicle whenever needed. I also appreciated the cleanliness of the room, which contributed to a comfortable atmosphere.

The reception staff could improve their communication skills.

Wi-fi was decent. bar area was nice but service was slow during peak hours.